Calcium Scale Builds Up on the Cell Plates
Inside your salt cell, water passes over a series of metal plates (called electrodes) coated with rare earth metals. An electrical current runs through these plates and converts dissolved salt into chlorine. When calcium and other minerals in the water deposit on these plates, they form a hard white crust — commonly called scale.
Even a thin layer of scale acts as an insulator. It prevents the electrical current from making proper contact with the water, which means the cell has to work harder to produce the same amount of chlorine. Over time, heavy scale causes the cell to run hotter, overstress the internal components, and ultimately fail earlier than it should — costing you a full replacement rather than a simple cleaning.

